Managed Service
Ongoing responsibility for an agreed service scope, operating rhythm and governance model.
STANDALONE & MODULAR SERVICES
Start with one capability.
Connect more when ready.
Organizations can access selected Xtend capabilities as managed services, defined projects or advisory engagements - independently or as a pathway toward a Managed GCC.
THREE WAYS TO ENGAGE
Focused scope.
Strategic context.
Every engagement is designed around ownership, outcomes and governance rather than resource supply.
Project Delivery
A defined transformation, implementation or engineering initiative with a clear transition path.
Advisory & Readiness
Specialist assessment, roadmap, governance and management-system readiness support.
MODULAR CAPABILITY SYSTEM
Select the service.
Keep the connections.
Engage one capability now, combine related layers, or evolve the model into a multidisciplinary GCC.
YOURPRIORITY
01GCC Strategy & Operating Model02Managed IT Operations03AI Engineering & Intelligent Automation04AI Governance & Risk Management05Cloud & Platform Engineering06Software & Product Engineering07Digital Transformation08Data Engineering & Analytics09Information Security & ISMS10Cybersecurity & SOC11Network Operations & Engineering12ERP & Enterprise Applications13Database, Backup & Disaster Recovery14Programme, Project & Service Delivery15IT Service Management & ITIL Practices16IT Governance, Risk & Controls17ISO/IEC 27001 ISMS Implementation & Readiness18ISO/IEC 20000-1 SMS Implementation & Readiness19Quality Engineering20Business-Process Support
DETAILED SERVICE PRACTICES
Operational depth.
Clear service pathways.
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Managed IT Services
A connected operating layer for infrastructure, users and service experience - built around visibility, disciplined response and continuous improvement.
Cloud Operations & DevOps
Cloud engineering and operational practices that connect platform foundations, automation, observability and ongoing governance.
Cybersecurity & SOC Services
An intelligence-led security operating model spanning monitoring, investigation, response readiness and continuous resilience improvement.
NOC & Network Services
Proactive network oversight and engineering that connect performance, availability, access and security into one operating view.
ERP & Enterprise Applications
Application services that bring platform support, integration, data flows and continual improvement into a coordinated delivery model.
Database, Backup & Disaster Recovery
Database, backup and recovery operations that bring data protection, recoverability and operational readiness into one lifecycle.
Project Management & Service Delivery
Practical delivery leadership that connects decisions, dependencies, risks and outcomes across technology initiatives.
Offshore Support Center
A flexible offshore delivery model that connects specialist capability, operating rhythm and governance to your in-house teams.
ITIL/ITSM Consulting
Pragmatic ITSM consulting that connects people, workflows, tooling and measurement around a service experience that can evolve.
START WITH THE RIGHT SCOPE
Need one capability
before a full GCC?
Tell us the operational, transformation or governance outcome you need to address.
Discuss a Standalone Service